Running a business is exhilarating, but it often comes with its fair share of uncertainties. Achieving
peace of mind in the dynamic world of entrepreneurship requires a strategic and multifaceted
approach.
In this article we will explore some key elements which, if addressed diligently, will improve sound
business and management practices creating a more robust and resilient enterprise.
1. Risk Management: Shielding Your Business from Uncertainties
Business risk is the potential for adverse events or uncertainties that may harm an enterprise`s
objectives, performance, or reputation.
A prudent way to address risk management is to develop a Business Risk Register. Such a register
highlights the probability for an identified risk to materialise as well as the impact it will have on the
business. A remedial plan of action and assigned responsibilities will enable the business to respond
timeously when risk mitigation actions are needed.
2. Financial Planning: A Solid Foundation for Stability
Diligent financial planning practices and implemented solutions will stand us in good stead when
disaster strikes (flooding, theft, fire etc.) or an inevitable event happens (death of a business partner,
the loss of a key person etc.) which may have a detrimental impact on business continuity.
The value of an Accredited Financial Planner as part of the “Specialist team” of the business is of
critical importance to ensure that the personal financial planning needs (risk, saving and investment)
of entrepreneurs, the protection of business assets (short term insurance and business continuity
protection) and the provision of employee benefits (retirement, healthcare and funeral cover) are
addressed.
3. Measuring KPIs: Navigating with Clarity
Sometimes we look at Key Performance Indicators (KPI`s) as elements which have value to our
accountant. We see it as somewhat theoretical. These key metrics are the drivers of business
success and can pro-actively inform our strategic and operational decisions.
Each business and industry have unique nuances w.r.t. KPI`s. The most generic KPI`s usually focus on
tracking new business inflows, conversion rates of new business quotations, financial ratios critical
to a specific enterprise, the ability to measure the number of products and the monetary quantum
of sales made to existing clients as well as the metrics associated to the improvement of financial
margins. Make it a concerted effort to identify the KPI`s relevant to your enterprise with the input of
your accountant and obtain industry best practice benchmarks.
4. Pursuing New Opportunities: The Power of Diversification
I meet many entrepreneurs who own and operate profitable businesses. On closer inspection I find
that the continued existence of the business is linked to a handful of core clients which exposes the
business to an elevated risk should one or more of these clients fall away.
The fact of the matter is that most businesses have a layer of fixed costs which need to be funded as
a minimum requirement. The departure of a core client(s) should not put the ability of the business
to fulfil its financial obligations in jeopardy. A dedicated effort should be affected to procure new
clients if this test is done with a downside outcome.
The fundamental question is what your (and that of your business partners) definition of success in
your business is. For some entrepreneurs it is merely to vest and maintain an ambitious lifestyle
business. Determine how many clients (read income needed) the business needs to meet your
personal aspirations and the financial gains needed to service business obligations.
5. Building Reserves: Safeguarding Against Economic Turbulence
Entrepreneurs are inclined to re-invest surplus cash into their businesses as they uphold the opinion
that it is here where the best ROI can be achieved. Although this is a reasonable assumption, a
business also needs access to incumbent cash reserves to float the business in dire situations (think
the aftermath of the C19 pandemic). Once your finance facilities are exhausted in such
circumstances, it becomes more difficult to increase or even extend it.
There are multiple investment instruments available to consider in which cash reserves can be
accumulated. Your accredited financial planner will be able to provide more information on the
topic.
6. Managing Business Continuity: Ensuring Resilience
The planning of business succession is a critical building block in vesting business resilience, yet it is
an element which is mostly neglected or left to the wayside to be addressed sometime in the future
– which mostly never happens.
Pro-active planning is needed to ensure a seamless transition for when a current business owner
wants to opt-out of the business (e.g. retire, selling of shareholding). Financial provision should also
be made to fund the buy-out of the shareholding of a deceased or permanently disabled
shareholder.
In conclusion
There are no guarantees in life and business. An enterprise is an income generating vehicle which is
in the service of its owner(s). There are many unknowns and even less certainties in business.
Thinking about and addressing these pointers will improve the longevity of your enterprise to
weather the proverbial storms, ups and downs which is par for the course.
Contact information if you have any questions about this article and/or need business advice and
guidance.
Jannie Rossouw
Mobile: 082 560 4149
E-mail: brightfuture@mweb.co.za
Website: www.brightfuture.co.za
LinkedIn: linkedin.com/in/jannie-rossouw